Our usual hours of business are 8:30am to 5:00pm.

Outside these hours is by appointment only.


At Totara House Clinic, the safety, health and wellbeing of our patients and staff is of utmost importance to us.

Under the COVID-19 Protection Framework (traffic light system) everyone coming to our clinic are required to: 

  • Wear a MEDICAL GRADE MASK. We will provide one for you if you don't have one. (This includes children over the age of 12). We also have masks for children if you would like one. 
  • SANITISE your hands with our alcohol based hand sanitiser on entry and exit to our clinic. 
  • We ask that you maintain physical distancing (2 metres apart) while in the waiting room.

At present we are only allowing one person to accompany you to your appointment. Where a carer is needed (for example a parent of a child patient), this can be both parents.

Thank you so much for working with us and keeping everyone safe!

Ear Nose and Throat Specialists/Surgeons

Totara House Clinic is a group of otolaryngologists who have extensive training and experience with a wide range of conditions related to the ear, nose, throat, head and neck.

Totara House Clinic was established in 1991 by Mr. Hans Stegehuis. Mr. Dilhan Cabraal joined the practice in 1996 (now retired), Mr. Kumar Thangaraj in July 2020 and Mr. Naveed Basheeth joined us in August 2020. 

Dr Veronica Crawford, Consultant Physician, also practices from Totara House Clinic. She has a special interest in Diabetes & Endocrinology.

We would like to introduce Calvin Chan, a Neurologist who has returned to Palmerston North  following a fellowship with the prestigious Headache Group at King's College London. He is experienced in managing the spectrum of headache disorders and will be offering appointments to review patients with headache at Totara House. He is an experienced injector of greater occipital nerve blocks and Botox for preventive treatment. Furthermore he is uniquely experienced with the new CGRP pathway monoclonal antibodies which have recently become available in New Zealand.

We perform private surgeries at Crest Hospital in Palmerston North and are also an Affiliated Provider with Southern Cross Health Society for selected services.

116 Russell Street, Palmerston North
116 Russell Street, Palmerston North