Please read the following information and fill out the form below before your appointment at Totara House Clinic

At Totara House Clinic we continue to do our best to keep our patients and staff safe while providing uninterrupted service for as many of our patients as possible. We must balance this with the risk that ENT specialists might be exposed to when in contact with their patients. After all, most of our examination techniques necessitate close interaction with our patients.

We are taking our lead from the Ministry of Health. You will find useful information on their website and on

Under the COVID-19 Protection Framework (traffic light system) everyone coming to our clinic are required to: 

  • Wear a MEDICAL GRADE MASK. We will provide one for you if you don't have one. (This includes children over the age of 12). We also have masks for children if you would like one. 
  • SANITISE your hands with our alcohol based hand sanitiser on entry and exit to our clinic. 
  • We ask that you maintain physical distancing (2 metres apart) while in the waiting room.

At present we are only allowing one person to accompany you to your appointment. Where a carer is needed (for example a parent of a child patient), this can be both parents.

You can also help keep us safe by completing the checklist below prior to your next visit to our practice. 

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